Privacy Policy

1. Introduction

Vihan DryLeaf ("we", "us", "our") operates the website vihandryleaf.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for business inquiries.

By using our website or submitting a contact form, you agree to the practices described in this policy. If you do not agree, please do not use our website.

2. What Information We Collect

Information You Provide Directly

When you fill out our contact or inquiry form, we collect:

• Company name and contact person name
• Email address and phone/WhatsApp number
• Country of origin
• Product interest and order requirements
• Any additional information you provide in your message

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring URL (where you came from)
• Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiry, sample request, or quote
• To send product information, specifications, or documentation you requested
• To process and manage your order or business relationship
• To send relevant follow-up communication about your inquiry
• To improve our website and communication processes
• To comply with legal obligations under Indian law

We do not use your information for unsolicited marketing or share it with third-party advertisers.

4. Sharing Your Data

We do not sell, trade, or rent your personal information. We may share data only in the following limited cases:

• Form processing: We use FormSubmit (formsubmit.co) to process contact form submissions. Your data is routed through their servers to deliver your inquiry to our email.
• Legal compliance: If required by Indian law, court order, or regulatory authority.
• Business transfer: In the event of a merger or acquisition, your data may transfer to the new entity under the same privacy commitments.

5. Cookies

Our website may use minimal cookies for basic functionality such as remembering your preferences. We do not use tracking cookies or third-party advertising cookies.

You can disable cookies in your browser settings at any time. This may affect some functionality of the website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate information
• Deletion: Request that we delete your personal data
• Objection: Object to how we process your data
• Portability: Request your data in a portable format

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or loss. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Our form submissions are processed via HTTPS encrypted connections. We limit access to your information to team members who need it to respond to your inquiry.

8. Data Retention

We retain your inquiry data for as long as it is relevant to your business relationship with us. If you request deletion, we will remove your data from our systems within 30 days, unless we are required to retain it by law.

9. Contact Us About This Policy

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: [email protected]
• Business: Vihan DryLeaf, Ahmedabad, Gujarat, India

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of the website after changes constitutes acceptance of the revised policy.